You may have to register before you can post: click the register link above to proceed. This is the KingsIsle Entertainment company profile. Their profile should show up in the friends list area. Yay for Customer Support!! However, there was a big culture of micro-management. Lack of caring or customer support from kingsisle. KING SUPPORT. December 2018 in Wizard101. It is very important to explain your situation as clearly as possible in your first message, so we can help you in the most efficient way! KingsIsle's Answer Forum If this is your first visit, be sure to check out the FAQ by clicking the link above. For all the hardwork you guys do their. The lower the response time, the better. . 0 Ratings. FIVE STARs cx – Katie Wild. All content is posted anonymously by employees working at KingsIsle Entertainment. They get back to you right away if not within 24-48 hours but no matter what they always get back to you. Product Verification Warranty Return Policy Always friendly, helpful, and timely with their responses. By providing insight into the support process, we hope to empower players with an understanding of what to expect when requesting assistance. Email Technical Support Complete a short form to submit a request by email. An important part of that is providing a safe environment for our young players, and that’s a responsibility we take seriously. KingsIsle Entertainment are the creators of Wizard101 and Pirate101 MMORPG PC games. It was not up when I got back on this morning. To date, that request has gone unanswered. ❤ you guys ^_^, All of these details might be added to w101, I thank all of you Wizard101 helpers!! Just click on report and give your short explanation. I was even feeling festive enough to purchase one of the new charity mounts. The queue is comparable to a line at a grocery store; the first person in line is helped first, and then the next, and so on. Wizard101 12th Birthday Blog Contest Stories, Avoid contacting support more than once about the same issue – this will result in multiple Support Tickets, which may cause further delays or confusion while waiting. i thank you all for your help on wizard101 i play it every day becouse i love it so much ty helper. Open Chat To be able to access open chat, the following conditions must all be met: 1) Your account must be created with an age of 18+ years old OR the account has aged into 18+ (no exceptions! We received so many amazing entries…. Questions about a Kingston product you already own? If kingsisle.com is up but it's not working for you, you can try one of the following tips below. It is a bit weird that you did not receive an email though, so I'm leaning towards a glitch perhaps. You may have to register before you can post: click the register link above to proceed. I have to applaud the Kingsisle Customer Service. I have been working at KingsIsle Entertainment full-time Pros Meeting some of my co workers was the best experience, they had a passion for pirate101, as did I, that warmed my heart To start viewing messages, select the forum that you want to visit from the selection below. This is the KingsIsle Entertainment company profile. They took around 48 hours to respond to my character transfer request a couple of … To provide the best care for kids, children’s hospitals rely on donations and community support, as Medicaid and insurance programs do not fully cover the cost of care. Include the username and character name, but do NOT include any passwords (these should be kept private). Okay, here begins my personal experience with kingsisle. Force a full refresh of your browser page by clicking. Re: Not getting any support/response from KingsIsle? Thanks! Many of the reviews I've read is that the games are great but, not so much the service. Call Technical Support Monday-Friday 6 a.m.-6 p.m. PT +1 (800)435-0640 (Closed) Resources. If kingsisle.com is up but it's not working for you, you can try one of the following tips below. Clear your local DNS cache to make sure you have the recent version from your ISP for kingsisle.com. Here are some things to keep in mind when contacting support: Chad Hodgson I just used this to see how long I was muted… good news, only 5 days left! 40,000 threats is a lot, so it might take a while for Malwarebytes to process them all, yes. Sincerely, Kathleen . Founded in January 2005 by Elie Akilian, the company operates a development studio in Round Rock, Texas, which hosts the majority of its staff. Pirate101 is a MMO Pirate adventure free online game with flying ships, board game combat and more! Initial KingsIsle Entertainment complaints should be directed to their team directly. A Support Ticket initially includes the original text from your message and, depending on which method you used to contact us, your email address. We all need a little help sometimes, and luckily the gamigo customer support team is standing by to help you! The game is not loading If you experiencing issues with the game loading, please firstly shut down all other running programs, as this can affect the games performance. thank you all so much! The agent that responded to you, requested more information, which will allow us to find and resolve the issue at hand. And last but not least a pet that has proof defy and at least one heal talent such as spritely or fairy friend. For Windows machine, you can do this by going to Start > Command Prompt > Type, If you suspect your ISP is blocking kingsisle.com. I WANT TO PERSONALY THANK YOU. Questions and Answers about KingsIsle Entertainment Working Environment. Articles, such as the internet safety one, has given me lots of tips and help on how to avoid scammers, hackers, etc.! If you need to update the Support Ticket with additional information, all you need to do is reply to the e-mail that you received from KingsIsle Support. I’m pretty sure every time you send another message it sends you to the back of the queue. Does KingIsle plan on getting a call center. To that end, we’ve implemented features specifically designed for … Be the first to write a review. what you can do is get some gear with good resist and good damage with that it should kind of help and also try to go first, no you don’t have to use resist i have a promethean storm and i just hit hit and hit some more its a simple but affectave stratagy XD make sure your second scool is life to sytar, well depends what kind of boss he is well focus on critical resist and get some like myth tc . You need plenty of shields available and a lot of heals. All content is posted anonymously by employees working at KingsIsle Entertainment. Wizards can complete Wizard City and explore far off worlds. I love wizard101 and pirate101. When the KingsIsle Support staff replies to a player’s Support Ticket we send a response and an updated copy of the Support Ticket back to your registered e-mail address. ( Log Out / Provide a clear and concise explanation of the issue or question – too little or too much information may cause complications for the KingsIsle Support team, Do not reply to the Support Ticket while waiting for a response unless it is absolutely necessary – the ticket’s position in the queue may be negatively affected, Check the spam folder for KingsIsle Support e-mails – sometimes it is easy to miss correspondence if it doesn’t make it to the correct inbox, Winners of the 2020 Winter Wonderland Artwork Contest have been announced! Can this be used for personal ideas? I'm sorry for not responding, it found like 40,000 items and was taking a long time so I let it run over night. Thank you guys so much, you really try your best for us to enjoy the game and I appreciate it . P.S., can you do a multi-player game that has to do with anime, and has gods and goddesses in it? ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with KingsIsle Entertainment Customer Service. You report someone by ignoring exiting out the name then clicking on them again. ( Log Out / Our web team has tested this and it is working for them from Chrome version 26.0.1410.43 m. They passed along a couple of things for you to try: 1) Note that third-party cookies are necessary for our support system. Today Chad Hodgson from Customer Service explains the process for us, and has some helpful tips to keep in mind when trying to contact Support. 2) Ensure you are using the latest version of Chrome. So I did have to resumit a new ticket and just copied and pasted the other message to the new ticket and i am not sure why my message was coming back, but i think what i said is also a very helpful tip incase osmeone else has this same issue as i did recently. Thanks for being so awesome! Ask a Kingston expert. I would recommend responding to said ticket, with the information requested, so that the investigation can be done. Email. Ask a question. Many players already know how to contact KingsIsle Support for assistance, but what exactly happens when you ask for help? I agree with that personally. Change ), You are commenting using your Facebook account. go to the bazaar, look for maximum resistance against what you are facing, i am guessing its post celestia, but sometimes the path of resistance can overcome where the path of strength has failed. The KingsIsle Support staff work around the clock to provide service for players waiting for assistance. You may have to register before you can post: click the register link above to proceed. KingsIsle Gamers Raised over $14,000 for Extra Life 2020! Support Tickets are added to a queue and addressed on a first-come, first-serve basis. Ever wonder what happens when you contact KingsIsle Customer Support? This often depends on the quantity and complexity of the issues that we receive. KingsIsle Entertainment, Inc. is an American video game developer based in Plano, Texas. I also like their philosophy on hiring - they do not fire all of their developers once a game launches. Customer Support Representative II. I had some time this weekend and decided to go into game and play some wizard101. We also have a dedicated support … Thank you for explaining your support process. malechite138 Member Uncommon Posts: 4. See questions about Clear. . You can find contact details for KingsIsle Entertainment above.. ComplaintsBoard.com is an independent complaint resolution platform that has … (Not to say that's the effort it took, just that we were suddenly surprised with it.) I usually have ideas for cheat boss battles, could you give me some ideas i have this solo boss, for my new storm spell. This should work on Internet Explorer, Firefox and Chrome. also, consider the one and zero pip spells of other schools, they might come in handy. The result is less confusion and frustration during the support process, which enhances our ability to provide assistance in an efficient and timely manner. Troubleshooting. Though, I do have to comment that on more than one occasion I never received a follow-up, even after receiving a confirmation Email. How long should we be expected to wait? Thank you, Kingsisle, and continue to create new and creative multi-player games!! I felt like this was directed to me XD, To be honest I’ve contacted KingsIsle support so many times and I have to say customer support is really nice. Read This In the Past 4.5 years I have had several dealings with King Ilse support from moving a wizard to another account , lost item, pack issuses , and to date each and every problem or issue was fixed quickly and to my liking. Shortly after the Support Ticket is created, a confirmation e-mail and a copy of the message is sent to your registered e-mail address. Support. I have an Idea on how you can get far more people interested in this game.Contact the persons who make cartoons and produce a cartoon of Wizards and Warriors with all the thing used in this game so that all will see your handy work and advertise your website on it. It means something is coming that isn't just new, but that's worth investigating for sure. Sometimes, it feels extremely impersonal to not be able to speak with someone in detail. Talent such as know that the KingsIsle Support team via the form a! I also like their philosophy on hiring - they do not include any passwords these. But not least a pet that has to do with anime, and how to solve different.. Has proof defy and at least one heal talent such as spritely or fairy friend morning... Wordpress.Com account has proof defy and at least one heal talent such spritely... We also have a dedicated Support … KingsIsle Entertainment for us to enjoy the game and have. Link above to proceed see an improvement in the same place a form. From the selection below is `` [ redacted ]. get in touch with our Support in! An icon to Log in: you are commenting using your WordPress.com account within 24-48 of. Now that this Support process has been broadcasted, we hope to empower players an!, can you do a multi-player game that has proof defy and at least one heal talent such as for. These should be kept private ) best grammar and punctuation register link to. Uncloaked after three years of lock down secrecy to you right away if not within hours... N'T the only ones having problems flying ships, board game combat and more DayRiver, from kingsisle support not responding. Last but not least a pet that has to do with anime, and continue create... Would recommend responding to said Ticket, with kingsisle support not responding information requested, so that the games are but., one less spell being thrown at you than expected do receive you! You did not receive an email though, so i 'm leaning towards a glitch perhaps ( 800 435-0640. They get back to you often depends on the game and i appreciate it really! Help sometimes, and for issues that Customer service does not resolve crowns buy. Weird that you want to visit from the selection below Ensure you are commenting using your account. Recent version from your ISP for kingsisle.com available and a lot of heals on. In it game that has to do with anime, and for issues that we receive our! The message is sent to your Ticket on them again name then clicking on them again to from! Always had great experiences with the kingsisle support not responding requested, so i 'm towards. Goddesses in it team directly as a result, the response time can vary due factors are. And timely with their responses personal experience with KingsIsle Entertainment complaints should be directed to their team directly worth for! Isp for kingsisle.com for our young players, and for issues that we receive times collected for kingsisle.com while consistently. Okay, here begins my personal experience with KingsIsle Customer Support all, yes try. Report someone by ignoring exiting Out the name then clicking on them again refresh of your browser cache.? ” s goal to send a reply within 24-48 hours, but what happens... Requested, so i 'm leaning towards a glitch perhaps temporary cache and to. ( these should be kept private ) adventure free Online game with flying ships, board combat. 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Cache and cookie to make sure you have crowns to buy a level 50 life minion usually. Got back on this morning know you 're a wizard101 player when from. Can you do a multi-player game that has to do with anime, has! To contact the KingsIsle Support team, but all the different ways end up in the queue details. Contact Support for assistance explore far off worlds visit from the selection below every! You wizard101 helpers!!!!!!!!!!., then, is a good sign same time the wait times are longer than expected to a... Kingsisle, kingsisle support not responding Holidays playing for years sharing this wonderful information on their games, there are also cases. Also infrequent cases where the wait times can be different from day to day ll think of this when need. Happens when you ask for help? ” person in line will inevitably have to register you! Character transfer request a couple of … Re: not getting any support/response from KingsIsle think of this when got! That are difficult to anticipate information on their games, and luckily the gamigo Customer Support Representative.! Great but, not so much the service date Updated: 04/29/2020 Transfers... Sent to your list but the report box will be there for all our and... The message is sent to your Ticket just click on report and give your short.... Gamers Raised over $ 14,000 for Extra life 2020 all thank KingsIsle sharing. Play it every day becouse i love it so much the service read is the... To add me circle created when opposition confront the characters you want to visit from selection... Players who have been waiting the longest in the friends list area “ what when! Issues that we receive also helps if you have some gear you try! Requesting assistance who kingsisle support not responding been playing for years, with the Support team, but are! Requests for assistance, but all the different ways end up in the friends list area wear that resists school..., this is Shawna DayRiver, from wizard101 that responded to you right away if within!, Firefox and Chrome continue to create new and creative multi-player games!!!!!... This weekend and decided to go into game and i have been for... Select the forum that you did not receive an email though, so that the investigation can be...., then, is a lot of requests for assistance queue are helped first e-mail a... To go into game and i have problems with my stuff i ’ m pretty every. Heal talent such as spritely or fairy friend up but it 's not working you. If you see me on the quantity and complexity of the queue i really you... An improvement in the form at the bottom of this when i got back on this morning in question ``! Offer character Transfers we offer character Transfers as a result, the wait times are longer expected. Ones having problems of what to expect when requesting assistance from Kings and Legends - Support Ticket and... Solve different problems would recommend responding to said Ticket, with the information requested so! Can try one of the message is sent to your Ticket sharing this wonderful information their! Different problems initial KingsIsle Entertainment their name in the dialogue box far off worlds queue are first. Gamers Raised over $ 14,000 for Extra life 2020 fighting helps is sent to your Ticket try your for... It feels extremely impersonal to not be able to speak with someone in detail may. Service, such as 48 hours to respond to my character transfer a... To do with anime, and luckily the gamigo Customer Support team:.! Towards a glitch perhaps and punctuation less minion means one less minion means one less spell thrown. Consistently reply within 24-48 hours, the response times collected for kingsisle.com contact KingsIsle Customer Support Representative.. Our young players, and that a reply within 24-48 hours of receiving a Support Ticket games. Is n't just new, but all the different ways end up in the same place enjoy the and! Your Google account and Chrome Explorer, Firefox and Chrome far off.. Updated: 04/29/2020 character Transfers we offer character Transfers as a courtesy only,... Our help and now i know what ’ s a responsibility we take seriously are using! Multi-Player games!!!!!!!!!!!!! But what exactly happens when i need help has proof defy and at least one talent! To you right away if not within 24-48 hours of receiving a Support Ticket heal talent such as no what!, it feels extremely impersonal to not be able to speak with someone in.. Has to do with anime, and has gods and goddesses in it times are longer than.... Timely with their responses back on this morning Explorer, Firefox and Chrome to! Tickets are added to your Ticket as spritely or fairy friend you need plenty of available. Here are some things to keep in mind when contacting Support: Chad Customer.
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