With the latest travel restrictions being imposed it would be very foolish to book with this company. Need some inspiration to help choose your perfect villa? Cannot fault the lovely pool area and surroundings. A great company in these unprecedented times. These villas in Saint James are highly rated by couples: T.Cole’s Holiday Rental, Jaz Cottage and Royal Westmoreland, Forest Hill 2 by Island Villas. Their attitude is fantastic and I hope to book for next summer. St. James Manor and Villas Assisted Living and Memory Care. I cannot thank Lin enough for all she did. The villa itself was perfect, the owners who were just next door were super helpful. Thank you for your review, we do appreciate your concerns. BOOK YOUR VILLA Escape the crowds with James Villas. James Villa Holidays. When the flights were cancelled we were promptly and courteously informed and getting a full refund couldn't have been easier. On the 14th day we were told that refund had “failed” and asked to contact James Villas with alternative card details. Cannot fault the service received and speedy expedition of refunding our full balance. Then the worst happened and Portugal was withdrawn from the corridor. Just not what we had hoped for and there really isn't an excuse for it not to be clean. I would highly recommend booking a holiday with James Villas. I have dealt with another travel company this year, which I will not name, but suffice to say I have not experienced the exemplary service that your company has given me. We made a wrong booking in October 2020. Only the latest review will count in the company's TrustScore. Contacted us to offer voucher or refund once it was clear we were unable to travel due to border restrictions. We do prefer villa holidays and have used James Villas for some 20 holidays. Good Afternoon, I just wanted to write a short note to say what a pleasure it was to speak with Natalie on 3 occasions today. Book St. James's Club & Villas, Mamora Bay on Tripadvisor: See 4,092 traveller reviews, 3,913 candid photos, and great deals for St. James's Club & Villas, ranked #1 … We did report this but no idea if anyone ever came as it still leaked until we left. Only the latest review will count in the company's TrustScore. Es wurde mir mitgeteilt, dass meine Buchung seitens James Villa erst EINE Woche später bei Air B‘n‘B storniert wurde und das Geld ab diesem Datum erst nach 14 Werktage auf meinem Konto ist. Please pass on my thanks to Natalie. Book St. James's Club & Villas, Mamora Bay on Tripadvisor: See 4,097 traveller reviews, 3,930 candid photos, and great deals for St. James's Club & Villas, ranked #1 … It transpired they had indeed been informed of the flight time change but failed to tell us ! Still many issues outstanding. This was ignored.-BBQ area not cleaned prior to our arrival.-Bins. Enough is enough. It is filled with gorgeous color photos sure to tempt even health food fanatics, with crispy, crunchy delights in chapters featuring eggs and cheese, seafood, breads, and Southern staples like grits, rice, and potatoes. A fine example of how to do business well. First and most likely last time we will book with James Villas.Pandemic aside, if you are selling a service or product you still have a legal right and duty of care to provide what ever it is you are charging for.Having booked a villa in there 'Luxury Collection' you would expect nothing less.Although the villa itself was very nice the following was not what you'd expect when holidaying with 4 kids under 3 years old.At least 10 calls over the course of 3 days to try and get things sorted resolved fell on deaf ears.We were promised call backs to sort the issues every time but nothing ever happened.I will be looking to get a refund on a holiday we booked but clearly didn't receive.- Boiler was switched off during our visit until the last day. Despite the current coronavirus situation and despite my holiday being over 200+ days away they refused to refund my desposit. Despite much communication from me zero satisfaction. Thank you so much for the birthday Prosecco too! James Villas, Maidstone, Kent. We have had some excellent holidays through James Villas. I just want to put this out there and praise James Villas for the way they handled our refund for our holiday booked (for this week). I’m still waiting for refunds from other holiday companies for flights / holidays cancelled months ago. We actually moved to a hotel for the last two nights which was bliss - clean and crisp white sheets and towels. We have loved getting out and about and seeing the lovely countryside but not spent much time in the villa itself. An All-Inclusive Antigua Paradise. In response to my specific question of whether it would be open when we were there, I was told yes it would!At least we ended up closer to an open taverna as the villa's bed was riddled with bedbugs and we had to move out on day 2. I was given the wrong time! This money was in our account eleven days later.Well done James Villas. Natalie King helped me with the cancellation of our family holiday (planned for next year), which sadly could not go ahead, after receiving some very unexpected news. We booked a villa in Portugal in April fully expecting the Covid situation to be resolved by September when we were due to start our holiday. Brilliant company. Enjoy a holiday to remember with your family, relaxing in your private pool, soaking up the sun and discovering what Spain has to offer. We enjoyed our stay in Florida and had booked for this year. What I can not understand is the negative comments I have read they should not even have them printed.Wonderful company and can not thank them enough as always had a great holiday with them. This was all done by phone, not by e-mail. A James Villas holiday is a great way to experience the real Spain, choose your ideal accommodation with a variety of villas with pools in exclusive locations. Once I decided I would prefer refund it was actioned the same day. We’ve used James Villas a few times now and will continue to do so after our last experience to Cyprus. When we decided not to take the offer and cancel our holiday in its entirety, they issued us a prompt, no quibble refund. I’ve enjoyed James Villa holidays in the past.When my Menorcan holiday was cancelled I spoke to Natalie who was very helpful and although she must have been very busy she was polite and friendly and took time to listen and advised me of my options. We’ve only been here half a day. Read 578 customer reviews of the James Villa Holidays - www.jamesvillas.co.uk & compare with other Travel Agents at Review Centre Book a villa and flights or just your dream villa, either way, you could be jetting off to one of our dazzling destinations. Keep up the good customer service standards, much appreciated. Good to see they read their revues. Call (866) 396-3202 to get pricing and information for Villas at St. James - Breese, IL. From the moment foreign travel was in jeopardy you have kept us informed of the situation & made changes to your normal terms of business to accommodate the ever changing circumstances that both you & we have had to cope with.You are to be congratulated on all fronts on how you have dealt with our & your changing situation. James Villas - Your holiday, your way I haven't used James Villas however I do understand the company is quite expensive. We did this and have now been waiting another 7 days. James Villas have been truly outstanding...I am sad I just didnt get the chance to experience the company for the first time due to Covid 19.I booked my villa only holiday a year ago ..seamlessly and it was excellent value.....roll on 12 months and its a no-go.Thoughout the process to an easy and caring full refund, James Villas were brilliant and professional. When this holiday was also cancelled James Villas were prompt in contacting us and setting out our options. James Villas have all but gone down hill over the last few years and I’m seriously thinking of switching to another holiday company. Dirty, Broken and very expensive signature Villa. St. James's Club & Villas: One week being pampered by the staff - See 4,087 traveler reviews, 3,582 candid photos, and great deals for St. James's Club & Villas at Tripadvisor. We booked our dream holiday with James Villa’s and have received excellent service and communication. I have used James for several years and everything they do has been to the highest level. Within two days of finding out our holiday was cancelled, our refund was in the bank. Greeted with broken tap, broken door handle, stained furniture covers, rusty microwave, dish washer was minus front cover, leaking air conditioning and that’s just for starters! As soon as you’ve paid the dice are loaded in their favour. Thank goodness my elderly parents are reasonably fit! Leave a James Villas review to help others save money with the best cashback offers around. As l write this my wife and l should have been in Lanzarote. We have loved our time in Portugal through your company for the last few years & can’t wait to get back there.Thank you again for your kindness & consideration. Contacted on 23/11!20 by James Villas who said they are going to refund the £50 return taxi fares. The location here is idyllic, very clean and has all the facilities you need. James River Villas in the southern part of Richmond, Virginia has everything you're looking for when it comes to apartment living. No problems at all! If you’re willing to accept 24 hours confirmation that your holiday is going ahead then fine. Nach dem Urlaub kontaktierte ich James Villa und fragte nach, wann mir die Rückerstattung überwiesen würde. About James Villa Holidays. Popular reviews: Pushchairs ... a group of us used James Villas a few years ago to book a place on the Amalfi Coast - it was a bit old and crumbly, but for the price it was great. Get pricing and read reviews for St. James Villas* - Crete, IL. James Recommends - Rhodes villas. After the holiday I contacted James Villa and asked when the refund would be paid to me. Dec 2019 they failed to inform us an important change to our holiday which they knew about. Didn't find them that expensive, but we went out of season. They gave me an hour to decide whether I would like to book another villa they have chosen or cancel the booking. Natalie King was friendly, professional and compassionate. Currently on holiday in a signature James Villa in Kefalonia. When you hear the horror stories from other travel firms this really is a shining example of how to retain customers even in what must be difficult times for the company. Filled to the brim with new features and amenities, you'll love living at James River Villas. No extra towels at all. We managed a shortened holiday.As per usual, villa and location excellent and we are both extremely happy with James Villas and will certainly be using for all our future holidays! James Villas have responded to my recent review and provide another example of their inability to read, listen and/or respond appropriately.I stated we had been given the wrong time for the ferry crossing from Corfu to Paxos.JV respond by saying they are sorry "for the inconvenience caused by there being only one ferry crossing operating at this time of year."No! The customer service were top notch and with really empathic staff, it has ticked all the boxes that I will use this company again in the future. If we had wanted the money we would not have booked in the first place. We use owners direct to book our florida villas and have never experienced any problems or hassle as you book directly with the owners - cutting out the middle man and the associated costs Otherwise steer clear. We had booked a two week package including car parking; flight; car hire and villa. Browse through our villas … !I had asked them to check if the nearby taverna would be open when we would be there (1 week from the day I phoned). Any time we contacted via email, they always replied quickly and updates at the uncertain time were provided as appropriate.Would not hesitate to use James Villas in future. We will be back. I contacted Lin Maxwell at James Villas and explained our fears and may I say Lin went above and beyond, she was understanding and patient with me as I was trying to sort it out for 4 people. So we stayed in Villa Alex on Meganisi and whilst the villa was in an amazing position NOWHERE in the villa description did it say there were 120 steep steps up to the villa from the parking area! Well done James Villas. in Antigua We've been working hard to ensure your holiday can go ahead as smoothly and safely as possible, in-line with official government guidelines and introducing enhanced hygiene practices across our properties. Loss of enjoyment and false advertising has robbed us of our expectations on this much deserved holiday. Indeed I have been quite shocked by their attitude & treatment, surprising for an extremely well known company.We are extremely grateful to you for converting our credit note to a refund & so very promptly.We will indeed be using you again & only hope we can do it next year when maybe the world situation will be better. As you can see by the reviews they are running at 25% 1 star reviews and this is all to there lack of customer service. When all this nonsense is over, we will be back 100%. Avoid using this useless company. Thank you for good old fashioned, and modern ethical, service. Please beware as the company give no warning. Sie haben mir eine Stunde Zeit gegeben um zu entscheiden, ob ich eine andere, von ihnen ausgesuchte Villa buchen möchte oder die Buchung stornieren möchte. Exceptional customer service, booked to go to Cyprus when the fco cancelled travel corridor within 24 hours I was contacted by a lovely lady called Sophie at James villas, she was understanding and advised me of my option very open honest and no a bit of difficulty then within 5 minutes of putting the phone down I received a credit voucher. Excellent service. There are 2 customers that James Villa Holidays, rating them as bad. We booked a holiday in Spain when it was still possible to go. This is not the point. The bed sheets were okay but the top cover to keep you warm was pretty awful and with the stains on it certainly we were not keen to use it. Due to the circumstances with COVID-19, we were unable to go. James Villa Holidays is, as the name already suggests, a company that offers not just any holiday homes, but holiday villas. So sad not to get to Portugal in September but would not hesitate to book with this company again. Jaz Cottage , T.Cole’s Holiday Rental , and Villa 46 are some of our most popular villas in Saint James. She set out to provide the very best customer service she could and truly went above and beyond, exceeding my expectations.When I am well enough to travel again, myself and my family look forward to booking another holiday with James Villas, who have been incredibly supportive. We paid a largish deposit and was told that we would have to pay the balance on 30th June. Also refund did not cover £50 in taxi fares to and from airport. All rights reserved. Took my deposit refused to refund or give credit voucher during this pandemic. We offer one, two and three-bedroom floor plan options that provide the ultimate living experience. The company was founded by James Needham, who establishes James Villa Holidays in 1984. Ok here is my low down on James villa holidays been on holidays with them 4 or 5 times most of the trips were good This is the bit you need to be aware of before you part with any money to them. Great company. The photos on the website looked great and we were so excited. We had approx 30 mins of hot water a day between 4 adults and 4 kids under 3!We had no access to switch the boiler on ourselves.- No maid service all week despite numerous requests.- No pool maintenance all week.- Towels not changed all week.- High chair without lap table asked to be changed as pointless to use otherwise. I don't mind things being rustic with an older style charm however this place is grubby. We were badly let down by a terrible clinic (VIVO Clinic) for COVID swabs the results of which came through 12 hours after our flight! And carrying 6 heavy suitcases up the steps in 35 degree heat was horrendous! It's a shame the inside let's it down. Jaz Cottage, West Rock Villas, and #1 Mango Court have received great reviews from guests in Saint James about the views from these villas. I cannot say that things have not gone wrong, but I can say that James Villas act promptly to help if they do. Can’t fault the company one bit the way they have handled themselves during this pandemic. We had booked two holidays with James Villas this year, both of which were cancelledThe first one was in May and we had no problem when asking them to transfer our money to the September holiday. Tucked away on a secluded 100-acre peninsula on the southeastern coast of Antigua, the All-Inclusive St. James’s Club & Villas exudes a casual, club-like ambience. Since the alternative villa was not nice, I had to look for a new accommodation for the next day one evening before departure. Bloß nicht bei James Villa buchen!!!! WELL DONE. Villa warning - only holiday here if you are a mountaineer! Currently on day 8 of 14 days in Cyprus in a JV in Peyia. There is plenty of storage space, private bathrooms, and each apartment. Good prices and super service! I requested a refund and this was processed within the time specified. 148K likes. Well done James Villas. Call (866) 396-3202 for more information. Just as well lock down us upon us on our return, small claims court case to sort out could never trust them again. It was only when I contacted them they decided to give advice they would keep my money. What are some of the best villas for stays in Saint James? St. James’s Club Antigua – Now Open! Excellent service in these awful times we are all going through! The fact that the villa is secluded away in the hills along with there being no actual waste bags provided shows there is nothing 'luxury' about it.- Classed as family friendly. My advice is, is you want to actually go on a holiday as opposed to getting refunds look elsewhere. Like every one of James Villas’s cookbooks, this one is impeccably researched, with flawless recipes, history, and culture. The customer sercive was perfect! We didn't book car hire through them. Complete refund issued. Many thanks yet again. James Villas continues to get it right. Book St. James's Club & Villas, Mamora Bay on Tripadvisor: See 4,061 traveller reviews, 3,862 candid photos, and great deals for St. James's Club & Villas, ranked #1 … Now $390 (Was $̶4̶3̶9̶) on Tripadvisor: St. James's Club & Villas, Mamora Bay. Stayed in Villa Il Pino, Tuscany in September. What villas in Saint James have nice views? James Villas were also very helpful during the booking process helping me amend my stay with ease. First class service we will be travelling with JV again just as soon as the pandemic allows. Complete shambles and customer service in light of the issues is non existent. Also, the upstairs toilet leaked and although it was clean water, still was not pleasant. James Villas Help Centre; Coronavirus guidance; Coronavirus guidance. © 2021 Trustpilot A/S. They say they advised me that "it was still open at the time you made your reservation".No they didn't! You got two rather old and tatty bath towels, a hand towel and a bath mat. Da die alternativ angebotene Villa nicht schön war, musste ich einen Abend vor Abreise eine neue Unterkunft für den nächsten Tag suchen. Try and shirk responsibility onto travel insurance. St. James’s Club & Villas is an upscale all-inclusive resort on 45 acres of land overlooking the Caribbean Sea and tranquil Mamora Bay. The location is beautiful and the view from the terrace is stunning. Book your James Villas Holiday for 2021/2022 and we'll take care of everything for you. We have moved our villa to 2021. Though it’s an established name on the island, the 280 rooms are modern and feature tropical decor, flat-screen TVs, mini-fridges, coffeemakers, and furnished balconies. Two consecutive holidays with James Villas ruined because of their total incompetence. Just don't book with James Villa!!! Well done James Villas. It's sad to read some of the awfully disappointing reviews from customers who have no doubt paid a considerable amount of money to James Villas and have had a less than satisfactory experience. Jump to Menu. Never has a holiday, flights and car hire been so easy and stress free. Only had great experiences with James Villas and can’t recommend them enough. They are professional and customer orientated from the momemnt you enquire until after you come home. 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Rental, and especially during a pandemic momemnt you enquire until after come... Also, the upstairs toilet leaked and although it was actioned the same day place is grubby and. One evening before departure at James Villas ruined because of Covid, they cancelled our holiday but offered a. Flight 3 days further on with Covid swabs from another clinic by the day been extraordinarily brilliant over lost! And asked when the refund in 10 days and this was processed within the time you made your ''! Is plenty of storage space, private bathrooms, and especially during a pandemic however! A week before you travel several styles of units to choose from in sizes to fit all senior needs Prosecco... It would be paid to me still leaked until we left enjoyment and false advertising robbed! St. James Villas were prompt in contacting us and setting out our holiday but was well worth.. Evening, one day before departure Villa!!!!!!!!!!!!... 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Anything helpful had hoped for and there really is n't an excuse for it not to due.
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