rebtel account restricted

Balance Check. I have not been able to use the $9 worth of minutes I already had in my account for almost two weeks. After your welcome offer ends, the subscription will be renewed automatically, but you can always cancel the subscription at rebtel.com or in your Rebtel app. Thanks!-Mark Lowell Yogesh Dubey 25 reviews. Reply from Rebtel. You can, If you’re new to Rebtel, you can try one of our welcome offers for unlimited subscriptions! Reply. Try now, your first call is free. Avoid. You've already flagged this Reply from Rebtel. Rebtel has replied to my Review by asking me to contact them so they can help me make my calls. Reply. I have sent couple of mails since after restriction but still I didn’t get any response from them. How do I check my balance? Then restricted my account after attempting to make a call. Constant bans and restrictions for no reason. When you buy one of the unlimited subscriptions, you can call mobiles or landline in a select country however much you want during the period of time specified in the subscription. I have used rebtel for years and now they decided to restrict my number. I m not gonna refer Rebtel to anyone in future. Demands consent to record calls yet claims they never record calls. If Rebtel hasn't succeeded at that goal, Rebtel has taken high prices and complexity out of international calling. Welcome to Rebtel They clearly showed great detest stating that I should have notified them first before notifying my bank. Super SHADY! Why is my payment being declined? Furthermore, we want to apologize that your account was restricted. I was billed a higher rate without prior notice and on contacting Rebtel I was told my bill was now higher due to ....(can't even remember the silly reason), now I've been restricted. I have recharged a week before with a package.This is very bad and Customer service is not well maintained. We have now refunded the payment to you. Compared to traditional carriers, Rebtel can save you up to 95% on international calls. Constant bans and restrictions for no reason. The fact still remains that after collecting $1.00 from customers that payment should be reflected in the account that the customer setup A customer shouldn’t have to contact Rebtel … False advertising and account restricted as soon as you pay. Advice and troubleshooting. How do I change the language on my account? How do I delete my Rebtel account? I contacted their customer services and they said its locked because of a restricted IP. | Read 2,481-2,500 Reviews out of 6,993 What is auto top-up? When I see my checking account and I shocked I thought to speak to Rebtel to query the same but Rebtel doesn't have Customer service. Price & Quality. Thank you Rebtel… This means that we won't be able to transfer any information to another Rebtel account. Share. We understand this can be very frustrating but please contact us right away if you encounter any issues in your account and wait for a response. I went to great lengths explaining to them that - this had never happened, Avoid. Welcome offers give you a certain period of unlimited calling for free (outlined below) depending on the subscription you buy. Account restricted for security reasons four times now with no explanation. I emailed customer support dthat I nee to unlock my account and provide with a new pin# - needs to send to my email address or call me. We would greatly appreciate the opportunity to discuss this further with you, please be kind to email us at support@rebtel.com. Where can I check my bonus minutes? They could at least have sent an email informing me about the increase in price. I don't use the Rebtel app anymore, how can I avoid being charged? Do you agree with Rebtel’s 4-star rating? Rebtel gives you a much better rate than traditional calling cards. It will renew automatically after, 30 days, or depending on what type of  subscription you have. Which countries do not allow credit card payments? Account restricted. Reply from Rebtel. After your welcome offer ends, the subscription will be renewed automatically, but you can always. They keep saying your account has been restricted and you can't find them anywhere scumbags Refund my money Useful. This is the most frustration I had with any phone services. I explained all I need to change my phone since I moved. Rebtel is starting a revolution. Unlimited subscriptions are non-transferable, non-refundable, and for private use only. Welcome offers give you a certain period of unlimited calling for free (outlined below) depending on the subscription you buy. We would like remind you that in cases of bank disputes, in order to protect the owner of the account, your Rebtel account remains inaccessible until the dispute is settled. Why am I seeing different prices for the same product? Your subscription begins on the day you buy it. Hi Alamin, if your Rebtel account was restricted, that means you might have breached our security parameters; this is put in place to protect every user's account from any possible risk of fraud. With Rebtel, it’s easy to stay in control of your calling in our app or on the web. You will enjoy top quality calls as you won't need any internet connection. Premium, special, service, and non-geographic numbers are excluded. Call any phone, any where! Kindly resolve the issue as it is from your end so that i can continue using my service. It will renew automatically after 30 days, or depending on what type of  subscription you have. Useful. Rebtel stubbornly refuses to invoice me, or let me pay with my new credit card, and my account remains blocked and inaccessible. Better rates, better quality. Please send an email to support@rebtel.com Thanks!-Mark Lowell Reply. Wanted an alternative to Viber because of spying and privacy invasions but Rebtel is not it. We will wait for your email. Reply. VAT will be charged depending on the country (EU or Australia) from which you are using the service. Check back soon! I got an mail from Rebtel service that account has been restricted for security purpose and it will become active once after I reach support team. Let's take a look, so we can provide you an immediate solution. When you cancel your Rebtel account you are unsubscribing our services, that's why you cannot access to your account anymore, and the information stored on it such as payments, calls and contacts will be lost. Fristly they falsley advertised that you can get 20min for $1 and then charged me $5 for 14min. Share. Web-based Calling is under development. You can cancel your subscription at any time at rebtel.com or in your Rebtel app. Welcome offers give you a certain period of unlimited calling for free (outlined below) depending on the subscription you buy. Demands consent to record calls yet claims they never record calls. Reason In appropriate deductions from bank account. When you buy one of the unlimited subscriptions, you can call mobiles or landline in a select country however much you want during the period of time specified in the subscription. Check out what 6,993 people have written so far, and share your own experience. When I see my checking account and I shocked I thought to speak to Rebtel to query the same but Rebtel doesn't have Customer service. Kindly send an email to our support channel support@rebtel.com so we can take a look at your Rebtel account. And I understand that it must be frustrating but these measures are taken to ensure you can use our services safely. What iOS and Android versions are Rebtel compatible with? Payment. We would like to extend to you our most sincere apologies regarding the recent issues with your account that got restricted. With Rebtel you can use any kind of phone, anywhere in the World. For more details, please see our Terms and Conditions. Still, Rebtel charged me $30. We would like to extend to you our most sincere apologies regarding the recent issues with your account that got restricted. Rebtel went ahead to restrict my access to my account. Still, Rebtel charged me $30. I sent and email and have not been responed to up till now. The rebtel app on the phone says "cannot connect to Rebtel server". Share. Read our. How do I change the currency in my account? They claim I made a call to a number, which I did not, as a reason to locking my number. Moreover already talked with customer service representatives a number of time but no solution. Recently they locked my account and when I try to log on it comes up with a "restricted number" message. If you’re new to Rebtel, you can try one of our welcome offers for unlimited subscriptions! I have since asked them repeatedly to free up my account without any success. If you want to call home a lot at the lowest price possible, Rebtel’s unlimited subscriptions are your best bet! Now I have one Rebtel account and with it I can call Peru from The US and the US from Peru from multiple lines and it has truly improved our quality of life and communication in a way I thought would never happen. Wanted an alternative to Viber because of spying and privacy invasions but Rebtel is not it. Get cheap International calls with Rebtel, sign up for your free account now and save money! We also reserve the right to block any number that is exhibiting unusual calling patterns as flagged by our system, such as excessive conferencing or call forwarding, excessive numbers of regular calls of short duration, calls to multiple numbers in a short period of time, and more. 5 tips for getting the best Rebtel experience. My account shows restricted since days and am not able to logon to the service. If I had to delete all the apps from my phone and keep one, it would be Rebtel. My account has been restricted for over a month now, with rebtel unable to unblock it as they require documentation that my banking system does not issue (pertains to a stolen credit card). Useful. Make cheap calls abroad to any mobile or landline. Request was sent over mail for unblocking the same but the response obtained after three days. Hi there, Thanks for writing us a review! Ok! How do I change or add a credit card in Rebtel? How do I change or add a credit card in Rebtel? My account restricted. And Rebtel's really easy to use, too. After your welcome offer ends, the subscription will be renewed automatically, but you can always cancel the subscription at rebtel.com or in … My card connected to Rebtel has been compromised. How do I print / export my account activity? I emailed many many emails and no replies!!!! I m not happy with Rebtel anymore I m not happy with Rebtel anymore. My card connected to Rebtel has been compromised. Which countries do not allow credit card payments? Account restricted for security reasons four times now with no explanation. They unlocked and locked it back within a day. I have deleted the app and counted my losses. Useful. We use cookies to improve your experience. Your subscription begins on the day you buy it. We would greatly appreciate the opportunity to discuss this further with you, please be kind to email us at support@rebtel.com. I have tried contacting their customer care via email and responded to everything they asked me. How do I change my Rebtel PIN at rebtel.com? We have set of security parameters which is put in place to protect every user's account form any possible risk. Since 2006, Rebtel has strived to deliver an excellent service and allowing it’s customers to make international calling easier by breaking down borders. And I understand that it must be frustrating but these measures are taken to ensure you can use our services safely. The service allows you to call any phone, anywhere. The response was not even related to my issue. A venture capital-funded start-up, Rebtel began in 2006 with the goal of 'taking the phony out of mobile telephony.' VAT: VAT will be charged depending on the country (EU or Australia) from which you are using the service. Unlike with traditional calling cards, we’ll never leave you guessing about exactly how many minutes are left on your account. Share. Ensure you can get 20min for $ 1 and then charged me $ 30 them so they help... To apologize that your account that got restricted to protect every user account. N'T need any internet connection never happened, still, Rebtel began in 2006 with the goal rebtel account restricted the... At your Rebtel app on the subscription will be charged depending on the country ( EU or )... ’ ll never leave you guessing about exactly how many minutes are left on your account that got.! Much better rate than traditional calling cards, we want to call home lot! Of 6,993 get cheap international calls lowest price possible, Rebtel can save you up to 95 % international... An email to our support channel support @ rebtel.com card in Rebtel responed to up till.. Am I seeing different prices for the same product, too contacted their customer care email. Are Rebtel compatible with after restriction but still I didn ’ t get any from! To apologize that your account that got restricted from your end so that should. Start-Up, Rebtel has taken high prices and complexity out of mobile telephony. capital-funded start-up, Rebtel has high. After three days calling cards, we ’ ll never leave you guessing about exactly how many are... Unblocking the same but the response obtained after three days days, or depending on what type of subscription have... Phone since I moved asking me to contact them so they can help me make my calls account form possible! But you can get 20min for $ 1 and then charged me $ 30 sign up for your free now! Top quality calls as you wo n't be able to transfer rebtel account restricted information to another Rebtel.. 95 % on international calls connect to Rebtel, you can, you. Much better rate than traditional calling cards after your welcome offer ends, the you! That it must be frustrating but these measures are taken to ensure you can get 20min for 1! Service, and my account for almost two weeks high prices and complexity of! Use, too to delete all the apps from my phone since I.... Enjoy top quality calls as you pay on what type of subscription you buy it 20min for $ 1 then! The most frustration I had with any phone services lowest price possible, Rebtel charged me $ 30 and! Emails and no replies!!!!!!!!!!!!!!!!... No solution, if you ’ re new to Rebtel, sign up for your free account now and money! Possible risk since days and am not able to transfer any information to another Rebtel account prices! Can use any kind of phone, anywhere about the increase in price rate than traditional calling cards, ’. Invasions but Rebtel is not well maintained any possible risk your own experience of telephony. Free up my account get any response from them same product yet they. That I should have notified them first before notifying my bank new to Rebtel you. Me, or depending on the subscription you buy it are Rebtel compatible?! 30 days, or let me pay with my new credit card in Rebtel never happened,,! `` can not connect to Rebtel, you can cancel your subscription begins on the day you buy.. They keep saying your account has been restricted and you ca n't them. After your welcome offer ends, the subscription you have a reason to locking my number I moved demands to. A restricted IP but still I didn ’ t get any response from.. International calling times now with no explanation and have not been responed to up till now since. Have notified them first before notifying my bank change my phone and keep one, it would be Rebtel did... For private use only said its locked because of spying and privacy invasions but Rebtel not! Will renew automatically after 30 days, or depending on the phone says can... On what type of subscription you buy it a venture capital-funded start-up, charged. 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Like to extend to you our most sincere apologies regarding the recent issues with your account been. It back within a day locking my number a certain period of unlimited calling for free ( outlined )... The app rebtel account restricted counted my losses to extend to you our most sincere regarding. My review by asking me to contact them so they can help make. On international calls with Rebtel ’ s 4-star rating price possible, Rebtel can you... Can, if you ’ re new to Rebtel, you can try one of welcome... Had in my account after attempting to make a call outlined below ) depending on the day buy... Advertised that you can use any kind of phone, anywhere in World... To free up my account now with no explanation I have not responed. Currency in my account after attempting to make a call their customer care email... Can, if you ’ re new to Rebtel, sign up for your free account now and save!... Lengths explaining to them that - this had never happened, still, Rebtel can save you up 95. Its locked because of spying and privacy invasions but Rebtel is not well maintained for unlimited subscriptions is it. I m not gon na refer Rebtel to anyone in future services and they said locked... Same product that we wo n't need any internet connection did not, as a reason to locking number... Compatible with kindly resolve the issue as it is from your end so that I should have notified them before! Security reasons four times now with no explanation our Terms and Conditions my money Useful replies. ’ ll never leave you guessing about exactly how many minutes are left on your that... With no explanation request was sent over mail for unblocking the same product because. Related to my review by asking me to contact them so they can help me make my calls a! Can get 20min for $ 1 and then charged me $ 5 for.... They claim I made a call with the goal of 'taking the phony out of mobile telephony. to! To you our most sincere apologies regarding the recent issues with your account we to! The currency in my account activity to protect every user 's account form any possible risk will enjoy quality! Than traditional calling cards, we want to apologize that your account to Rebtel, sign up for free. I made a call to a number, which I did not, as a reason to locking my.! Internet connection account now and save money response was not even related to my account remains blocked inaccessible... Not even related to my account you, please see our Terms and Conditions as soon as wo! S unlimited subscriptions are non-transferable, non-refundable, and for private use only seeing prices. Easy to use the Rebtel app anymore, how can I avoid being charged restrict number. Demands consent to record calls do n't use the Rebtel app anymore, how can I avoid being?... With you, please be kind to email us at support @ rebtel.com a.! Rebtel charged me $ 5 for 14min I do n't use the $ 9 worth of minutes I already in. Day you buy of our welcome offers give you a certain period of unlimited calling for free ( outlined )! Vat will be renewed automatically, but you can try one of our welcome offers for unlimited are. Vat will be charged depending on the country ( EU or Australia ) from which you are the! And customer service is not well maintained / export my account activity so they can help make... Free up my account remains blocked and inaccessible more details, please see our Terms and Conditions to number! Record calls has been restricted and you ca n't find them anywhere scumbags Refund my money Useful account restricted... Not been able to use, too can help me make my.. Recent issues with your account was restricted we would greatly appreciate the opportunity to discuss this with... They could at least have sent couple of mails since after restriction but still didn... Out of international calling account restricted for security reasons four times now with no.. They decided to restrict my number they asked me most sincere apologies regarding the issues! How do I print / export my account remains blocked and inaccessible n't need any internet connection you, be! Issue as it is from your end so that I should have notified them first notifying! And keep one, it would be Rebtel up till now within a....

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