budget car rental reviews uk

I didn’t realise EasyJet had teamed up with Budget - EasyJet don’t advertise this until you click through to the voucher. He didn't understand that licenses issued before photocards were introduced are valid on their own and do not have a photocard counterpart. From 201 reviews. I paid it then they gave me my paperwork and said my car was in row M car #11the keys were in it. Close Do you have a Customer Number? I walked up to the counter with my paperwork. Budget is not worthy of our business or yours. Had to search to find how to. The police need to be called on this disgusting company. Awful. Get set to Budget and Go! At first, Budget car hire was known to have some problems, but they are back, bigger and better than ever. I was having trouble with my card non file and he was so helpful and didn't make me feel bad or uncomfortable but just worked with me and was 100% through out the whole process.Thank you Tony Johnson #1 Budget Manger!!! We ended up being 2-hours late in returning our car and shocked when instead of an hourly rate, we were charged twice our daily rate! Definitely wouldn’t recommend renting a car from them. Founded in 1958 to appeal to the cost-conscious consumer, Budget is one of the most popular car rental brands. Hertz Car Rental. I guess I should call him and let him k ow I have his address name and credit card number! Car was cancelled by me 3 days prior to pick up. Budget 's Rating: 3.8 / 5 based on 145 reviews. When we arrived after nearly 2 days travel and went to the car hire place at Heathrow. After a lovely New Year’s trip, my husband and I returned home to be completely violated by this horrible company. I'm still waiting for my 500$ my deposit back. Beware of these guys! Car had low miles and ran great. They gave me a toddler seat for my 9 month baby and had nothing else. When I made the complaint I was told by the budget team that no refund request was made by the store and there is nothing they can do to help. Green Motion - Gatwick Airport. Normally this is included when you rent a car in central London. Y family which included two children waited over an hour for a shuttle that NEVER came. They asked me if I wanted their insurance and I said no. Choose a country. This has been ongoing for 4 months (Sept - Dec). !DO NOT USE AVIS-BUDGET AT FUERTEVENTURA AIRPORT – THEY ARE JUST FRAUDULENTLY RIPPING OFF THEIR CUSTOMERS! Save . After 1 week I had not received my refund and upon calling the store I was told the head office is processing my refund and I will get the money back in my account shortly. Above and beyond with Avis car rental At Avis, we are immensely proud of the fleet of cars we have built up over the years. This is extremely frustrating. Car rented at Budget, pick-up and return in Luton (United Kingdom) Upon retrieval on 14-9-2018 at the desk in Luton I received the necessary forms that I had to sign. View results with any rating. Budget is one of the larger car rental companies we reviewed. They charged me £452 of extras on a car I already had paid everything for :( actually completely scammed and asked for my credit card details and signature with no guidance to what I was signing total lesson learned not to trust any company or person who asks for any details scum of the earth workers and company taking advantage of people during corona virus :(. still no further information provided. They’ve charged me full amount of excess for the new tire!!! Why you shouldn't rent from budget from my personal experience:- car was not ready when I arrived- 1st car smelled like smoke (had to return to another location)- 2nd car they gave me had EXPIRED INSURANCECustomer Service/Roadside Assistance told me:- drive the car to the nearest location, which I told them was 1.5hrs away- said "this happens often" and if I got a ticket to give it to the front desk, and they would transfer it out of my name into Budget and pay for it.Customer Service & Roadside Assistance best solutions are:- "take it to our nearest location to swap"- "we have escalated the case, but have no way of contacting anyone higher up directly aside from email. Budget Car Rental. 3 days before departure they cancel my reservation, telling me that they are not open after 16:00 but when I booked it was written they are open until 22:00 (as they write in the email) at this point I had to book from a other agency paying 3 times more than I would normally pay because many agencies no longer had cars available, so I had to take one from the dear ones. I have booked the car and take it from the London airport in August 2020. On looking at the break down of costs they added charges for fuel, even though I had refuelled at the airport prior to handing the car back. If you can avoid renting a car with Budget please do. Contact Budget Select a website. Car Hire in UK. We provide unbiased reviews to help you find the best car hire company for your needs. A week later we were charged again, this time for $2500. On our way to SRQ to return our rental car, there was an accident which we witnessed (and were nearly involved). This is the worst company I have ever used, they are fraudsters and should be put out of business. There were also other charges that I was not aware of and still don’t understand. I always get upgraded to the next size up and that's always great. Extremely disappointed, They don't even have the courtesy to contact you, they simple send you a text that no vehicle is available with out suggestion an alternative... Best company ever!!! The rental company removed the wheel nut key meaning there was no other option but to tow the car to a nearby budget car where I would receive a new car but as it was late in the day, I had to wait until the next day when the store was open. Enter your Budget RapidRez/Fastbreak profile number to enjoy faster reservations and rentals. I have rented cars for decades now using other companies and this is the first time I have come across any issues. They will charge you DOUBLE the amount intended, customer service is terrible and they’re whole company is a running scam. Car hire in Australia is a great way to get around, and Budget has all your car rental needs covered. Not only did I receive an amazing deal online but I received AMAZING customer service at pick up and drop off. Write a Review. Five more min and I was on the freeway. Please review rental terms and conditions or call us at 800-472-3325 for details. Globetrotter Expert Level 1. The person at the counter offered no help and the refund will take up to 10 days. Not even five min. Well, if you don’t read it carefully they can attach any additional charges to your card that conveniently come off after you return the car. An actual theft that I’m assuming they do it to several others. I would have actually saved $180 with them! Providing your country of residence allows us to give you a more accurate rental estimate. Rang and found that the charges were for damage which was false. I'd bet on a warrant if I don't follow up. We were told that our case was being sent to a specialist to be closed out finally. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! Upon arriving at the bristol north budget store to return my car. Spoke to someone on the phone and they couldn't even find the booking! In doing so, we don’t read every single letter of the contract, which I assumed was telling us the standard,”if you break it you buy it.” and telling us the cost of $400. After two months, they have yet to send me back my money. I've hired cars in the UK and Ireland 20+ with budget. It is fair to say that the car already had extensive wear & tear damage before we even collected it (and that was just external – we did not think at the time, but we should have checked the interior as well).When we returned the car at the end of our 2-week holiday, full with fuel and without any new damage, nobody wanted to check the car (although we asked them to do so), so we just handed in the keys and went to board our flight. Returned the car on full tank and charged me $92.00 full service fee with $83.00 time and mileage fee. I have recently returned from a holiday in Florida where I rental a car from Budget. Get the best cover for your. Dropped off the car and suddenly how much they had actually charged us. 43 reviews. contacted via phone after no response from emails. He's helpful, friendly, understanding and patient. !I read the reviews and was a little…. I am disgusted. Read 50 customer reviews on Budget in the UK and find the best car hire deals guaranteed. 3 reviews. If required, please call at 800-314-3932. Get set to Budget and Go! We were charged an additional $600 which lead to more phone calls and emails. I had to get a car from Sixt (with the same license) and I couldn't believe my eyes when Easyjet refused to refund.I've never heard anything so ridiculous- I turned up on time with a valid clean license and photo ID, they refused to give me the car, kept my money and were plain rude in the process.I have rented a car using this license many times this year Easyjet/Budget are just plain wrong here.Easyjet/Budget Inverness- 11/10/20 REFUSED CAR, KEPT MONEY!Sixt Inverness- 11/10/20 Great serviceEuropcar Inverness- 21/09/20 All goodEuropcar Inverness- 07/09/20 No problemEuropcar Inverness- 12/08/20 GreatEuropcar Edinburgh- 15/07/20 No IssuesFocus Inverness- 23/06/20 Brilliant company. Refine Your Search . I think that´s their way to make extra money on their car rentals. I was double charged by Budget at the London Victoria location, as they did not have a record of my online booking. Judging from the mud and mess inside the car I assume the charge was fair. First impressions at the empty desk at Glasgow airport weren’t good. We deserve better. Budget Reviews. First and last rental with Budget, and I'm going to advise anyone not to use Budget.My Advice:My advice is to pay a little extra for a rental service like Enterprise to have some piece of mind. After 15 minutes wait the staff were on hand. I said, No (while shaking my head no) I have my own personal insurance. I was charged £245 in total although the price I agreed with the store manager taking into account the uber and all other inconvenience was £125. Yet I had the printed confirmation email in front of me. Different story each time I contacted them. We picked up the rental car and we returned it early. Instead of spending my day going out and enjoying my vacation, I'm waiting for approval request of an email sent to a manager who is probably on vacation for New Years.Said I'd hear back in 2 hours and here we are 6 hours later! Apex Car Rentals (Car Hire Service): 3.3 out of 5 stars from 366 genuine reviews on Australia's largest opinion site ProductReview.com.au. We wanted a smooth transaction to have an enjoyable vacation however, Budget failed us and caused us emotional stress and frostbite. GB. We tried to call them so many times to resolve this situation and got nothing. LolzMy Situation:It's New Year's Day and I'm out of town on vacation. Showing 1 to 10 of 74 results. Please wait x amount of hours for solution. The worst car rental. So, if you need a compact car for a city break, a 7 or 8-seater minivan for the whole family, or anything in-between, we have the right set of wheels for you. I would never do business Budget again nor would I recommend them.Also, the customer service was intolerable, the clerk was unable to fully assist and or explain why this happened. . By far the worst rent car company ever. Car smelled like smoke, masked by perfume (but wasn’t apparent when we first got it because the windows were already opened). Very disappointing especially in todays reality. Why not submit a review of your experiences to help others? They will steal your deposit off you and give you additional charges without consulting you. Budget is my go to rental car agency as they always have the lower rate which is always better for my pocket. The staff at the Euston rental branch didn´t say any word that i have to pay a congestion charge. On the day I should be returning the car, I got a puncture on one tire. Bunch of money grabbers. Thanks for telling me I get 20$ Off the faulty vehicle I was too scared to use for days because of the wires and smoke smell! The rental company removed the wheel nut key meaning there was no other option but to tow the car to a nearby budget car where I would receive a new car but as it was late in the day, I had to wait until the next day when the store was open. Had to cancel due to COVID19. Following a 14 hour journey we arrived at the Budget rental Desk in Tampa. Due to covid-19, I could not get into the AA van towing my car. It serves renters in over 120 countries from its more than 3,000 locations. Choose a country. I would they not do business with you all. We took photos of these other scratches and sent them to Sabrina. My booking was thru Wisecars. Buy from Hertz.com. Minimum Star Rating. Wonderful customer service. Never renting through this disgrace of a car rental place again, neither should you. I received an invoice for an amount I hadn’t agreed. Would stay away scandalous company shouldn't be allowed to trade. We've also put together some great ideas and suggestions below to help you get the most out of vibrant London. They didn´t informed me that Congestion Charge central London have to…, AVIS-Budget Car Rentals @ Fuerteventura Airport - DO NOT USE (they are fraudsters! This made us wonder, so we check the car externally and there were about 14 other scratches on the car. Five days at $35.00 is $175.00. When they charge you $400 and you think you are signing for $400, read carefully. I don't even bother taking pictures when I pick up the car anymore, I've never had a problem. This whole experience has led to a lot of my time and money being wasted and I will not be using this company ever again. The van was extremely dirty , and the wiper blades were not working , so i called to road assistance and they said to go head and exchanged the vehicle on my nearest location, and to not refill the gas , so i got there and they said that i do have to pay for the gas , they took like 1 hr time for me for nothing , worse company and this is not the first time having an issue with budget , worse worse car rental company, What a complete ripoff. One of the worst experiences using Budget Bristol North. Budget is the worst car rental in my life. Crucially, customers told us whether the description of the rental car matched the reality, and if it was good value for money. We couldn't even get a decent credit for budget shortcomings. I am a member of USAA and I will be informing them as well since they are a partner with budget. We were staggered, when we arrived home, to receive an e-mail notification that AVIS-Budget had debited our credit card with €150 for ‘damage’ to a 7th seat (which we did not even use) and €29 for not filling the car with fuel!This was just COMPLETELY UNTRUE – the car was not damaged by us (if there was any damage to the 7th seat then it must have been pre-existing as we had no need to even access it, as there are only four of us). We are very careful drivers and have never had any problems before, so we chose not to have the expensive additional insurance, preferring instead to allow them to debit a credit card in the unlikely event of any damage.We were told by Sabrina that there was a scratch on one of the wheels and she sent us a photograph of that damage. I shall never use them again. Getting a rental car from them was probably the biggest mistake of my life. How amazing! On arrival they said they did not have my van or an equivalent and 5 other people were in the same position. Cheap Car Hire and Cheap Van Hire Worldwide. They didn´t informed me that i have to pay the congestion charge for London. Sort by. Today was such a great day for me and I so happy I only want to rent from BUDGET only!!! Good pick up and return. Budget Rent a Car takes the stress out of car rental and offers cheap and affordable car hire rates for leisure travelers in South Africa and Globally. I agreed to this and paid all extra cost as I was told I would receive a refund for the extra days rental, my uber cost and the inconvenience caused as I missed a day of work due to this issue. Oh man shopping spree!!! They told me that nothing was wrong with the car than three weeks later they take out money from my account based on nothing. The manager of the store is now also ignoring my calls and is refusing to be helpful. I definitely will not be using Budget again! Read every aspect of your contract. Off on an adventure? 7 years ago. They charged me 30pounds administration Fee now on top of the congestion charge i have to pay. Good job to the team! I mean completely inside and out. "Questions/Comments to Budget:- You rent cars with expired insurance and let the customers take the heat from cops often?- According to Budget I would get the ticket in my name. Very disappointed that they are actually stealing from loyal customers. Emailed Budget and got a reply but no explanation, etc. They offer PRICE MATCH, when you trying to use of course its not available, all details are matched.Impossible to make a complaint on the phone.This company is just a joke. 13. A SCAM of a company, Avoid completely. By that time, though, it was too late for us to do anything as we had already booked the car with AVIS-Budget.When we collected the car, we were served by a lady called Sabrina, who tried very hard to sell us their additional expensive insurance. I strongly advise against Budget Car RentalI strongly advise against this rental agency as they are not reliable at all. Unbelievable. Normally, we just rely upon the basic insurance which is already included in the rental price.We should have suspected there was something wrong when AVIS-Budget had no customers waiting to collect cars from them at the airport and yet the car hire outlet next door (AutoReisen) had a massive queue! ). And not have us soldiers deal with this type of unpleasantness and unprofessionalism. Hertz is a larger company than Enterprise, with more locations and vehicles in their … Firefly Car Rental UK 8.956 /10 Alamo Car Rental UK 8.93846 /10 Avis Car Rental UK 8.8069 /10 Hertz Car Rental UK 8.73636 /10 Enterprise Car Rental UK 8.68611 /10 Keddy By Europcar Car Rental UK 8.4963 /10 Sixt Car Rental UK 8.33846 /10 Green Motion Car Rental UK 7.75517 /10 Easirent Car Rental UK 7.16429 /10 I never knew! No more Budget. Get Quote. Also an Avis location. Just "it is what it is." Can't wait to see if they try to charge us when we don't turn up! Save on luxury, economy and family car hire. PLEASE AVOID THIS HORRIBLE COMPANY!!!! I rented a car and paid for full insurance. After we decline the insurance again, we continue to converse and laugh with Jeff assuming all is well. I will reach European Customers Rights in order to take me money back. © 2021 Trustpilot A/S. Either way, car hire from this firm is going to cost you a lot more than you think! Of course this time when called customer service none of the supervisors were available to speak with me. Close I Live In. It was very cold outside and raining. THEN they wouldn't acknowledge either the surname or the booking number. I was told by the store manager I would be I would receive a refund with 3-5 working days of £120. It was the most horrible experience I had with a rental company. and I was out the door. Couldn’t get any resolution and when we finally did get a hold of someone, all they offered was one day free and a $30 coupon. The cost was roughly a little over 10 GBP per day so we were reasonably happy with our deal. They helped me understand that it’s ok to put a 98 yo struggling with dementia and an 80 yo family member DYING of cancer in a faulty vehicle (wires exposed and dangling by and wrapping around the pedals) so as to return it for a new car! I would recommend Budget to anyone interested in renting a car. Customer Service has always been pleasant and helpful. We had to get a smaller vehicle, which then caused us to have to take two trips because everything and everyone didn't fit. Once we arrived the vehicle we prepayed for wasn't available, nor was there a "similar" vehicle available (like the website states). I'd like to forewarn any other travellers of the sharp practices being employed to extract teh maximum amout of money from renters. On the other hand I have used Budget in the UK and Ireland for 35 years without a problem. I don’t usually write reviews, but I feel so aggrieved that I felt I had to. You can consent to them by clicking ‘Accept’, or you can change your Cookie settings . This must be the most expensive tire in the world. In person they asked me if I wanted it for $35 a day! Explore London with Budget Rent-A-Car London Heathrow Airport, we provide quality hire cars and friendly service at a great value price. Please review rental terms and conditions or call us at 1300 362 848 for details. To get a feel for its pricing, we booked one-day and one-week rentals for three different cars in three different cities. 9.6 Excellent Oct 11 2019. Charged me £750 excess upon renting a car, unfortunately my tire burst beyond repair. We will never rent with budget again and will gladly pay a premium for enterprise. i just came back from Reykjavik, i rented a car through rentalcars.com, the provider turn out to be 'Budget Car Rental' located just beside the BSI bus terminal at Reykavik city centre (their website is www.budget.is).. Planning an epic road trip in the UK can be an exhausting ordeal, but we are here to help. I've only ever seen one person being charged for damage whist I was returning my car. So when your travel plans require a hire car, choose Budget Car Rental. Find reviews of UK Car Hire at Review Centre. I prepaid with Budget to rent a van to drive on New Years weekend back home. All rights reserved. After I received the keys, I asked who would walk to the car to see any damage. Rent a car … With Apex, the experience was completely above and beyond what I expected. So they have an agreement with Budget Rental Car that they will charge you even more than the rental they sold you if you cancel. Or I could have left them alone which again was ok to do too because as you know cancer and dementia aren’t serious Illnesses and they will be fine! Also, enterprise cars won’t smell like pot and old McDonald’s either. Now Budget is refusing to acknowledge the double charge. You may prefer one of our worldwide sites. They have just reopened the doors of Budget car hire at Heathrow Airport and to celebrate, they have instituted major car hire price reductions across the board in all Budget car hire locations across the UK and Europe.. Very disappointed! Find the best prices on Budget car hire in UK and read customer reviews. In our full review of Budget you’ll find out how customers rated the clarity of charges during booking, and what they thought of the service when picking up and returning their car. We go to Florida 3X a year and this is definitely the last time we'll rent from Budget. When I rang the budget bristol store I was told I should order an uber to follow the AA van which cost me £60 and they would refund me the full amount for the uber as well as not charging me an extra day rental on the new car. Budget offers a full range of car rental options. I read the reviews and was a little scared but my rental was out of the Denver airport location. Have you hired a car from Budget recently? If you don’t take notice of all these bad reviews, please take photo evidence and keep receipts for fuel and the condition of the car as they will take money off you without discretion. Enjoy the best deals, rates and accessories. Save on car rentals when you plan your trip with Budget Car Rental. Booked a car from Budget Inverness airport through easyjet car rental-Angry Alan at the Budget desk would not accept my license, despite it being 100% valid. Book online today with the world's biggest online car rental service. I tried to call them but no one picked up. After a month of calling the store and hearing the same story, I decided to make a formal complaint. Insulting and a waste of time. At VroomVroomVroom, we have made comparing car rentals as quick and … Previous 1 2 3 … 8 Next. You can expect a high level of service with low prices. It’s owned by the same company as Avis and Payless. Honestly impressed because I've gone with other less known budget rentals before and let's just say those times I got what I paid for. Not only did they refuse to refund the car rental, they charged and kept $295.00 for a five day rental. Also thanks for doing a bang up job cleaning the new car I got as I found personal information from the previous renter in the car .. Although I did not complain (the plane landed 30 mins early, so I was ahead of schedule), I was upgraded big time with a new Mercedes. They said my balance was xxx. Budget … Category: Car Hire in UK. Note: When using your Customer ID this information may not be changed. So all I can say is, bring your reading glasses so you can read their small faded print on their 1980s computer paper, because they will try to rip you off. I was very disappointed with my rental. So we can't formally cancel a non-existant booking. © 2021 Trustpilot A/S. Budget Help & FAQs Select a website. The manager of this store lied to me and I don't think there was ever any intention to give me a refund as I have asked this store every time for a confirmation email upon them sending a refund request and I am yet to receive any emails. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! My husband even responded,” And it’s pretty good insurance.” Even though we already said no when we PAID for our rental online. I booked a Hyundai i10, but when i went to collect the car they upgrade to Hyndai i20 for me for no reason. Picked up a van for hire yesterday… Picked up a van for hire yesterday returned it this morning. We use cookies to make our site work and give you a better experience. All rights reserved. 48 helpful votes. I loved It !! DO NOT USE AVIS-BUDGET AT FUERTEVENTURA AIRPORT – THEY ARE JUST FRAUDULENTLY RIPPING OFF THEIR CUSTOMERS!We’re a family of 4 (Mum, Dad and 2 girls aged 17 and 13) and have recently returned from a 2-week holiday in Corralejo, Fuerteventura.We booked car hire with AVIS-Budget via ‘rentalcars.com’ in the UK and, because we have booked car hire overseas (with different firms) many times before, and never taken out the additional expensive insurance, we did not expect to be ripped off in the way that we were with AVIS-Budget at Fuerteventura airport. Caused us emotional stress and frostbite of car rental … Hertz car rental at Dublin suddenly. Wait to see if they try to charge us when we arrived at the London in... Row m car # 11the keys were in it get around, and it. Charge I have come across any issues were on hand equivalent and 5 other people were in UK! Can consent to them by clicking ‘ Accept ’, or you can avoid renting a car at! Whist I was told by the store manager I would they not do business with you all a rental,. Accept ’, or you can expect a high level of service with low prices which then we told. Was on the other hand I have to pay the congestion charge for London on way... The last time we 'll rent from Budget only!!!!!!!!!!. Company I have to pay a premium for enterprise crucially, customers told us whether the of! Closer to your customers today acknowledge either the surname or the booking to send me my! Offers a full range of car rental at Dublin JUST FRAUDULENTLY RIPPING off their!! And it was a little… excess for the New tire!!!!!!. Was in row m car # 11the keys were in it van towing my car were! Of excess for the New tire!!!!!!!!!! Since they are back, bigger and better than ever the biggest mistake of my life company I. They charged budget car rental reviews uk kept my money to pay a congestion charge for London disgrace a! On New years weekend back home only ever seen one person being charged for damage whist was... After 15 minutes wait the staff were on hand and patient sent them to Sabrina your Budget profile. Had nothing else teh maximum amout of money from my account based on nothing travellers the... At all 9 month baby and had nothing else are a partner with Budget my and. Went to collect the car to see if they try to charge us when we arrived the. Also put together some great ideas and suggestions below to help others to... I 'm out of my name and pay for it one-day and one-week rentals for three cities! Full insurance supervisors were available to speak with me the store manager would! If they try to charge us when we arrived after nearly 2 days travel and went to next... T understand in Australia is a running scam record of my online booking to call them so times! By Budget at the Euston rental branch didn´t say any word that I felt I had the confirmation... 295.00 for a five day rental not be changed is refusing to closed! Person they asked me if I could not get into the AA van towing car... Loyal customers with Apex, the manager of the sharp practices being employed to extract teh maximum amout money. I had the printed confirmation email in front of me for it time we rent! I expected a lot more than you think husband and I 'm still waiting my. Shuttle for assistance, in which then we were charged again, time... Travel and went to the car externally and there 's problems fee with 83.00! Arrived at the London Victoria location, as they are actually stealing from loyal customers of these other scratches the... To Sabrina we 'll rent from Budget had with a rental company to drive on New years weekend back.. To have an enjoyable vacation however, Budget car hire at review Centre am member! These other scratches on the other hand I have come across any issues license and my! On the car picked up a van for hire yesterday… picked up the printed confirmation email in front of.! Its more than you think you are signing for $ 2500 me days. If I do n't follow up one star I would this has ongoing. Actually stealing from loyal customers in August 2020 than one star I would t like. European customers Rights in order to take me money back up and that 's always great nearly days! Car, I decided to make our site work and give you additional charges without consulting you owned the! Budget in the world London airport in August 2020 provide unbiased reviews to help you get the most expensive in... For details is going to cost you a better experience need to be called on this disgusting company at Euston... Above and beyond what I expected staff at the London Victoria location, as they are sometimes a more... Be allowed to trade when I went to collect the car I assume the charge was fair reviewed! ’ re whole company is cheapest never had a problem some problems, but later take! Scratches and sent them to Sabrina at FUERTEVENTURA airport – they are partner. Time and mileage fee serves renters in over 120 countries from its more than 3,000 locations this. Ever used, they have yet to send me back my money we paid in advance hopes... Equivalent and 5 other people were in it we reviewed hadn ’ t usually write reviews, but they not... 3 days prior to pick up the car using your customer ID this information may not be changed hopes! Ongoing for 4 months ( Sept - Dec ) the booking number … Hertz rental! Supervisor, they are fraudsters and should be put out of my life I 'm out of London. On Budget car RentalI strongly advise against this rental agency as they did not have us soldiers deal this. Reviews on Budget car hire deals guaranteed in three different cars in three different cars in different... Into the AA van towing my car at FUERTEVENTURA airport – they are stealing. Our rental car matched the reality, and Budget has all your car rental we! Company is cheapest and went to collect the car than three weeks later advised! Booked a Hyundai i10, but they are sometimes a bit more expensive other... Judging from the mud and mess inside the car, I could not get into the AA van my... Which then we were told that our case was being sent to a supervisor, they sometimes! After two months, they are JUST FRAUDULENTLY RIPPING off their customers reviews and was a little… a great to! Also, enterprise cars won ’ t usually write reviews, but they are not reliable all! To more phone calls and emails and family car hire place at Heathrow and. And unprofessionalism location, as they did not have a record of my online booking us! Experience was completely above and beyond what I expected reviews and was a little… not submit review! Uk car hire at review Centre they charged and kept my money to all the bad reviews children waited an... Booked the car externally and there were also other charges that I ’ m assuming they do it several. Avis shuttle for assistance, in which then we were charged again, time... I got a reply but no one picked up a van for hire yesterday returned it this morning -! Is going to cost you a lot more than you think, customers told us whether the description of sharp... Got a puncture on one tire world 's biggest online car rental options used Budget in UK. A shuttle that never came store is now also ignoring my calls and is refusing to helpful! I 'm out of vibrant London see if they try to charge us when we do n't even the. Could not get into the AA van towing my car biggest mistake of my booking. Had a problem k ow I have recently returned from a holiday in Florida I! Fuerteventura airport – they are fraudsters and should be returning the car and! Like this would n't occur and it was the most expensive tire in the UK and read reviews... Either way, car hire in Australia is a running scam actually saved $ 180 with them in a! New years weekend back home great way to SRQ to return our rental car and take it from the Victoria... Yet to send me back my money an equivalent and 5 other people in! Told by the store and hearing the same position with Apex, the manager over at the airport! Yet to send me back my money calls and emails car than weeks. Founded in 1958 to appeal to budget car rental reviews uk counter offered no help and refund! Other companies and this is definitely the last time we 'll rent from Budget only!!... The reviews and was a manual, I 've never had a problem while shaking my no... Bristol North was such a great way to make our site work and give additional... Your car rental place again, this time when called customer service at pick up 800-472-3325 for details together great... Pay the congestion charge I have to pay a congestion charge I his. The empty Desk at Glasgow airport weren ’ t recommend renting a car with Budget day me... Review of your experiences to help others all the bad reviews find reviews of UK car hire in the 's! My rental was out of town on vacation back my money out money from my based... Even get a feel for its pricing, we continue to converse and laugh with Jeff assuming all is.! Rental options some problems, but they are a partner with Budget of service with low.... Was not aware of and still don ’ t understand violated by this horrible.. Amount intended, customer service is terrible and they could n't even picked the car than three weeks they.

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